jl7 Privacy Policy

jl7 ("we," "us," or "our") operates the online gaming platform available at jl7.live (the "Platform"). We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with our Platform. This Privacy Policy describes how jl7 collects, uses, stores, shares, and protects your personal information in connection with your use of our services.

This Privacy Policy applies to all personal data processed by jl7 in connection with the Platform, including data collected through our website, mobile applications, customer support channels, and any other jl7 service. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account, accessing the Platform, or otherwise using any jl7 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the Platform immediately.

jl7 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we process include:

Identity & Registration Data

Financial & Transaction Data

Gaming & Behavioral Data

Technical & Device Data

jl7 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by applicable law.

jl7 collects personal data through the following means:

• Direct Registration: When you create a jl7 account, you provide identity and contact information directly through our registration form.
• Identity Verification: When you submit government-issued identification documents (e.g., Philippine passport, SSS ID, driver's license, PhilSys ID) to complete Know Your Customer (KYC) verification.
• Payment Processing: When you make deposits or request withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment channels, transaction data is captured and recorded.
• Platform Usage: Automatically, as you navigate and interact with the jl7 Platform — including game play, page visits, clicks, and session activity — through server logs, cookies, and analytics tools.
• Customer Support: When you contact jl7 support via live chat or email, the content of those communications is recorded and stored.
• Promotions & Surveys: When you participate in jl7 promotions, competitions, or voluntary surveys, any information you provide is collected and processed.
• Third-Party Verification Services: jl7 may receive data from identity verification providers, fraud prevention services, and payment processors to supplement the information you provide directly.

jl7 uses the personal data we collect for the following specific purposes:

Under the Philippine Data Privacy Act of 2012, jl7 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and jl7 — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with jl7's obligations under Philippine law, including KYC requirements, AML reporting obligations, and regulatory directives.
• Legitimate Interests: Processing is necessary for jl7's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jl7 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jl7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification services engaged by jl7 to confirm player eligibility and prevent fraud.
• Game Providers: Licensed third-party game studios and live dealer providers whose games are available on the jl7 Platform. These providers may receive limited session data necessary to deliver their games.
• Regulatory Authorities: The Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies, where disclosure is required by law or court order.
• Fraud Prevention Services: Third-party fraud detection and cybersecurity providers engaged to protect the integrity of the jl7 Platform.
• Professional Advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations, where necessary for jl7's legal and compliance functions.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl7's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom jl7 shares personal data are required to process that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

jl7 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl7's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

jl7 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations. Disabling these may affect your experience but will not prevent access to the Platform.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform — including pages visited, time spent, and navigation paths — to help jl7 improve its services. These are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jl7's marketing campaigns. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings or through the cookie consent tool available on the jl7 Platform. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl7. To exercise any of these rights, contact our Data Protection Officer using the details in Section 14.

jl7 will respond to all verified data subject requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

jl7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and jl7's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all Platform pages, payment flows, and API communications.
• Encryption at Rest: Sensitive personal data stored in jl7's databases — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to jl7 personnel and authorized third parties who have a legitimate need to process it. All access is logged and subject to regular review.
• Two-Factor Authentication: jl7 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond username and password.
• Regular Security Audits: jl7's systems and infrastructure are subject to regular penetration testing and security audits by qualified cybersecurity professionals.
• Incident Response: jl7 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jl7 will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay.

While jl7 takes all reasonable steps to protect your personal data, no system is completely immune to security threats. You are responsible for maintaining the security of your own account credentials and for notifying jl7 immediately if you suspect unauthorized access to your account.

The jl7 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl7 does not knowingly collect personal data from individuals under the age of 21.

If jl7 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be refunded, and any winnings generated will be forfeited.

If you are a parent or guardian and believe that your child has registered on the jl7 Platform, please contact our Data Protection Officer immediately using the contact details provided in Section 14. We will investigate and take appropriate action within 5 business days.

The jl7 Platform may contain links to third-party websites or services, including payment provider portals and game provider interfaces. This Privacy Policy applies solely to data processed by jl7 in connection with the jl7 Platform. It does not apply to any third-party websites or services that you may access through links on the Platform.

jl7 has no control over the privacy practices of third-party websites and is not responsible for their content or data handling. We encourage you to review the privacy policies of any third-party services you access in connection with your use of jl7, particularly those of your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO).

jl7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, jl7 will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available at jl7.live/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the jl7 Platform after the effective date of any amendment constitutes your acknowledgment of the updated policy.

If any amendment materially affects the way jl7 processes your personal data in a manner that requires fresh consent under Philippine law, jl7 will seek that consent before the amendment takes effect.

jl7 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through the jl7 Platform — the fastest way to reach our support team for general privacy inquiries.
• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Response Time: jl7 will acknowledge all privacy-related inquiries within 3 business days and provide a substantive response within 30 calendar days.

If you are not satisfied with jl7's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.